If you recently applied for Avera Health Plans individual insurance through an agent or AveraHealthPlans.com, your application is being reviewed for accuracy. You'll receive a welcome letter and payment coupon in the mail within 10 days from when your application is received.

If you didn't pay for your first month's premium during the application process, please return the payment coupon and your payment right away to ensure timely coverage.

Good to know in the future: We have additional ways to make a payment.

After your Medicare Supplement application has been approved, you’ll receive a welcome kit in the mail that includes your:

• Medicare Supplement policy
• Network hospital directory (Select plans only)
• 24/7 member resources flyer
• Welcome letter
• Member ID card

If you lose your member ID card, you can print a temporary one and order a replacement by logging into the member portal. Click the green link to print a copy or order a replacement ID card. For further assistance, please contact us.

It's important to note that when you become an Avera Health Plans Medicare Supplement Insurance policyholder, you cannot have another Medicare Supplement or Medicare Advantage policy.

To avoid duplication of coverage and unnecessary expenses, our Medicare Supplement Insurance policy should replace any other Medicare Supplement Insurance you may have.