You'll receive a letter within a week of your fully processed application to confirm your monthly premium amount due and options for making a payment. As soon as you receive confirmation of your monthly premium amount, please submit your first premium payment.

After we receive your request to set up automatic monthly payments, your premium will be paid on the 26th of the month prior to coverage if you have Individual Exchange coverage. For Medicare Supplement and Employer Provided Coverage, the payment will be made on the 5th of the month of coverage (or the first business day after the 5th).

To confirm that your payment was received, we recommend contacting your bank or reviewing your bank statement to see if the amount was withdrawn from your account.

Avera does not post bank withdrawals on our website. If you mail a check or drop off a payment, please allow 72 hours (3 business days) for Avera to process your payment. If you pay online through Healthcare.gov, you should receive an automatic response in your email to confirm payment was successful.

Automatic monthly payments are available for individuals who don't have an employer-provided health plan. Members who receive health insurance through an employer will have their premium payment deducted by the employer through their payroll.

You must make your first premium payment via a one-time online bill payment or setup a first-payment EFT with us.

You officially become a member after we receive your first month’s premium payment – and we mail your member ID cards after payment has processed successfully. You can set up auto pay for future monthly premiums. Your member ID is among the information you need to complete and submit the Authorization Agreement for Automatic Bank Payments Form (pdf).

Yes, every month you can make an online premium payment on our website, the member portal or Avera Health Plans mobile app.

We recommend setting up auto pay so you don’t have to worry about paying a premium each month – and so future payments are processed in a timely manner. Just complete and submit the Authorization Agreement for Automatic Bank Payments Form (pdf).

Yes, you can make a partial premium payment. However, full payment of your premium is required before the end of the grace period to avoid termination and possible refund of payment (one payment per day only).

When making a partial payment online, you can enter any dollar amount equal to, more than or less than the premium owed. Each payment made will be applied to the balance due.