24/7 Virtual Visit Flexibility

Through these virtual video visits, you can talk with a provider when you need it most through this members-only perk. You may benefit from a virtual visit if:

• It’s the middle of the night and you want fast relief, but your need isn’t urgent enough to require an emergency room visit.
• You don’t have time to make or wait for a clinic appointment.
• You’re unsure whether or not your illness or injury can be treated via video visit or if you need to go to an urgent care or emergency room.

An Avera Health Plans Virtual Visit is a perfect option if you are dealing with flu or cold symptoms, headache, diarrhea, acid reflux, seasonal allergies, sinus infection, or any other minor illness.

¹For most members. Some limitations do apply. NOTE: IRS Guidelines indicate that members with HSA-eligible plans may be subject to tax penalties if they use the free virtual visits service. If you have an HSA-eligible plan, you may use your HSA or Flex spending dollars for this service.